But I probably will never do business with Macy's again. I complained on phone. Terrible experience dealing with those reps. After 5 hours of phone call time, I spoke with the store manager who said I have to drive back to the store with my credit card so they could apply the credit! And then people reminisce about the nostalgia, no thanks. If Macy's wants to continue to do business - improved Customer Service is imperative! I brought them back and they said as I wore them outside, I can not return them. I called cust serv twice. I told the attendant I don't have a bill and cannot pull one offline.
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I placed an online order. Second, he said he wasn't going to put it back on my credit card, even though I showed him my online receipt and order number because the card was in my husband's name.
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I hadn't received my order in almost two weeks. My receipt has faded by now which the agent was like receipts don't fade - on this cheap paper it did, so Nov 7, Version 6. They were rude and interrupted me every time I tried to speak. Then he said he couldn't.
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|I am writing this review because I was sold a dream but left dealing with a nightmare.
Which I am sure I will figure out or call for help In Figuring it out. I am hopeful that they will address the concerns with Customer Service in the future.
I gave her my credit card number and twice she said it had declined. I ordered a pair of booties online and was sent an email stating my order had been shipped. Keep in mind, Macy's does not allow you to use two means of payments i.
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Too many problems with Macy's, I will never shop there again. The shoes may feel fine when wearing in the store, it may be a completely different experience after wearing them for a day or so. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! Information Seller Macys Inc. I placed an online order.
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I understand that in this day and age the annoyances of fraud protection systems are necessary.
Went back online and found that the store cancelled the order. Reordered merchandise which arrived today, one item missing and a hallmark ornament which is sold in BOX in every store came wrapped in plastic and broken in three places. I like that the discounts get added to my card so I do not have to remember to bring the savings that are mailed to me to the store when I go.
If another store does not have it the App. I am empathetic to the Philippine representatives because Macy's is not and has not provided them any administrative authority or backup. Write us at TechResponse macys.
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|That was none of his business, though Converse are unisex and he should know that as an athletic shoe salesman.
I took the box and went to customer service to ask for a manager. Nothing has changed still. I was told that they do not even have a smaller truck And then have Consumer Protection.